Privacy Policy

Effective Date: 05/2025

1. Introduction

CTCHX (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Scope and Application

This Policy applies to all users (“you,” “your”) who access or use our website and services, regardless of location.

3. Information We Collect

    1. Personal Information: Name, email address, phone number, mailing address, date of birth, government-issued identification, and other information you provide during registration or through our services.
    1. Financial Information: Wallet addresses, transaction history, and other blockchain-related data.
    1. Technical Information: IP address, browser type, operating system, device identifiers, and usage data collected through cookies and similar technologies.

4. How We Use Your Information

    1. Provide, operate, and maintain our services.
    1. Process transactions and send related information.
    1. Communicate with you, including sending updates and promotional materials.
    1. Monitor and analyze usage and trends to improve user experience.
    1. Comply with legal obligations and enforce our terms and policies.

5. Sharing Your Information

    1. Service Providers: Third-party vendors who assist in providing our services.
    1. Legal Authorities: When required by law or to protect our rights.
    1. Business Transfers: In connection with mergers, acquisitions, or asset sales.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure.

7. Your Rights and Choices

Depending on your location, you may have rights under applicable data protection laws, including:

    1. Accessing the personal information we hold about you.
    1. Requesting correction or deletion of your personal information.
    1. Objecting to or restricting certain processing of your information.

To exercise these rights, please contact us at [email protected].

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: